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This makes sense. A system that only relies on text misses a lot of natural signals people use to express meaning. When you add voice, images, or real interaction patterns, the model learns context in a way plain text cannot provide.
It’s good to see that you already have experience working with many teams. It shows that solid data plays a real part in making conversational AI feel more natural. I agree that multimodal datasets are becoming important, and companies that ignore this will fall behind. Thank you for the insights.