Home › Forums › ADR Racing (AU) › Booking healthcare without phone calls
Trying to stop calling clinics during work breaks. Want to handle everything online: choosing the practitioner, seeing open times, and picking video or in-person. Many sites still feel confusing. Some hide fees, others confirm late or not at all. Rescheduling should be one click, not a maze. What features show that a clinic takes online booking seriously?
Clear paths make all the difference. A solid page lets you choose the service first, then the clinician, then the time, with each step showing what it means. Instant confirmation, prep notes, and a link to change or cancel are musts. I also value up-front fees and visible time zones to avoid mix-ups. While comparing options, I tested a flow where the telehealth tag sits right by the time slot; halfway down that page sat https://morkare.com.au/ and the layout made it hard to make a wrong choice. The confirmation email included the video details and a reschedule link. That level of clarity saved me a lot of back and forth.
